Immigrant parents—especially those from a low-income background—usually struggle to ensure that their children harness educational opportunities in their host countries. Drawing from qualitative methods, I explore the design of ICTs for diversifying the strategies that low-income Latino immigrant parents use to effectively engage in their children's education, given their information needs, cultural practices and socio-economic context.
In response to the recent call for a more intersectionallyaware field of human-computer interaction (HCI), we explored how to operationalize intersectionality for technology design in HCI. Drawing on the work of Rita Kaur Dhamoon, we develop a lens of intesectionality and used it to analyze data collected from a multi-sited ethnographic study of seven low-resource learning environments in the Indian states of Maharashtra, Tamil Nadu, and West Bengal. This work expands the scope of Intersectional HCI from a focus on categories of differentiation to an emphasis on unpacking both the penalties and privileges lying in differnet intersections when conducting research in underserved contexts. Further, we propose situated comparisons as a methodology to illuminate possibilities and identify limiations across intersectionally diverse environments.
The Ecuador 2016 earthquake drove citizens to self-organize as volunteers and become informal managers of humanitarian logistics. They made massive use of digital technologies to support their relief work. In this situated study, we used the lense of care to analyze 30 interviews with informal volunteers and uncover vulnerabilities in the way technology mediate informal humanatarian logistic practices.
Software design is an inherently collaborative and argumentative activity that demands designers to successfully present ideas to peers as well as to collaboratively refine these ideas through discussion. In this research project we sought to harness tabletops’ potential to enhance collaborative learning and encourage argumentation to design a multi-display tabletop application that supports collaborative database design learning in Computer Science undergrad students. Based on a set of design principles derived from user research, the proposed application aims to augment the possibilities for argumentation among participants.
In Ecuador, economic changes in the late 1990s unleashed international migration that led 60% of Ecuadorian migrants to leave approximately 150,000 children behind. Parents and children separated by distance require mediated intimacy more often than other groups. This ethnographic study explored the role technology could play in supporting long-distance relationships of migrant parents and left-behind children in developing countries such as Ecuador, in order to inform the design of technology that better suits their affective needs and their context’s constraints.